TERMS & CONDITIONS

Terms and Conditions

Effective Date: September 12, 2024

Welcome to Primal Vitality, Inc. (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website and services, including our text messaging services, which are compliant with 10DLC (10-Digit Long Code) registration requirements.

Terms & Conditions

These Terms & Conditions govern your use of the Primal Vitality Inc. website, communications, scheduling tools, and related services. By accessing our website, submitting information, scheduling an appointment, or engaging with our services, you agree to these Terms & Conditions.

1. Acceptance of Terms

By accessing or using our website, communications, appointment scheduling tools, or services, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.

2. Services and Information

Primal Vitality Inc. provides private wellness services, consultations, education, and non-surgical options related to intimate wellness, confidence, vitality, performance, and overall well-being.

Information provided on our website is for general informational and educational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment. Individual experiences and results may vary.

3. Appointments and Communications

When you schedule an appointment, submit a form, call, text, email, or otherwise communicate with Primal Vitality Inc., you agree to provide accurate and current information.

We may contact you regarding appointments, appointment reminders, intake forms, service updates, billing, follow-up communication, or other matters related to your inquiry or services.

4. 10DLC and Text Messaging Compliance

Our text messaging communications are designed to comply with applicable 10DLC registration and messaging requirements to support reliable and secure communication.

This may include:

Brand Registration: Our brand may be registered with applicable messaging compliance platforms to verify our identity and the legitimacy of our communications.

Campaign Registration: Messaging campaigns may be registered or reviewed to support compliance with industry standards.

Opt-In Compliance: We only send marketing or promotional text messages to individuals who have provided consent to receive such communications. You may opt out at any time by replying STOP or following the instructions provided in our messages.

5. Message Frequency and Charges

Message frequency may vary depending on your interaction with us, appointment activity, and communication preferences.

Standard message and data rates may apply. Please check with your mobile carrier for details. Primal Vitality Inc. is not responsible for charges imposed by your mobile carrier.

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, protect, and disclose information you provide to us.

By using our website or services, you acknowledge that you have reviewed and understand our Privacy Policy.

7. User Conduct

You agree not to use our website, communication channels, or services for any unlawful, abusive, fraudulent, or prohibited activities, including but not limited to:

Sending unsolicited or unauthorized messages.

Harassing, threatening, abusing, or harming others.

Attempting to gain unauthorized access to our website, systems, data, or communications.

Submitting false, misleading, or fraudulent information.

Violating any applicable laws, regulations, or third-party rights.

8. Payment, Fees, and Scheduling Policies

Certain consultations, appointments, packages, or services may require payment, deposit, or prepayment. Fees, promotional offers, package pricing, cancellation policies, and no-show policies may vary by service and may be updated at any time.

Any applicable payment or cancellation terms will be provided at the time of scheduling, purchase, or service agreement.

9. Third-Party Platforms

Our website or communications may use third-party platforms for scheduling, payment processing, email delivery, text messaging, analytics, advertising, or other business operations.

Primal Vitality Inc. is not responsible for the terms, policies, security practices, or content of third-party platforms. We encourage you to review the terms and privacy policies of any third-party services you use.

10. No Guarantee of Results

Primal Vitality Inc. is committed to providing a private, professional, and personalized experience. However, individual results and experiences may vary.

Nothing on our website, in our marketing materials, or in our communications should be interpreted as a guarantee of specific results, outcomes, or improvements.

11. Intellectual Property

All website content, including text, graphics, logos, images, videos, service names, branding, and layout, is the property of Primal Vitality Inc. or its authorized licensors unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by law, Primal Vitality Inc. shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of our website, communications, or services.

Your use of our website and services is at your own discretion and risk.

13. Termination or Suspension

We reserve the right to terminate or suspend access to our website, communications, or services at any time, without notice, for conduct that we believe violates these Terms, is harmful to Primal Vitality Inc., other users, third parties, or is otherwise inappropriate or unlawful.

14. Changes to These Terms

We may update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website.

Your continued use of our website, communications, or services after changes are posted constitutes your acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us using the following information:

Email: legal@primaldallas.com
Phone: 469.598.0598
Address: 8668 John Hickman Parkway, Suite 701, Frisco, TX 75034

Consultation with Dr. Michael Lonardo

At Primal Vitality, your journey to transformation begins with a personal consultation with Dr. Michael Lonardo. With years of expertise in advanced body contouring and wellness solutions, Dr. Lonardo takes the time to understand your goals, answer your questions, and create a customized treatment plan designed just for you. Whether you’re seeking subtle refinements or dramatic results, his patient-centered approach ensures you feel informed, supported, and confident every step of the way.